AccuWare software is a product, which is based on industry standards and best practices. It cannot be redesigned for each client independently, hence we are very selective with new features that are added to our software. While we do provide custom modifications in some rare situations, we do welcome customer contributions to our product wish list. Therefore, our customers enjoy continuous updates, bug-fixes and planned enhancements. It may be noted these services are provided for free to all customers who have valid maintenance agreements.

  • There are regular updates that are provided to customers for various editions of AccuWare software in a continuous manner, these include additions, enhancements and modifications that we receive from customers, which were studied, validated and found to conform to industry best practices. Such changes are provided with updates free for all customers who have valid maintenance contracts
  • If you have changes or additions that are critical and are considered a necessity to start using the program, then in such a situation we study the case and provide you with quotation detailing the time required to provide these changes in addition to the costs associated with the same
  • If the requests for amendment or addition are available in a higher edition of AccuWare then we consider upgrading to the higher edition would be the best solution because it will ensure the quality of the change in addition to the speed of implementation, note that there are special discounts on the prices of upgrades to customers who have valid maintenance contracts
  • It is important here to mention that we very much welcome any suggestions on modifications or additions provided by the customer and we are keen to study in depth and to ensure efficacy and quality of the proposal and then make it available in later versions