Does AccuWare require the use of a particular operating system?
AccuWare works on most of the recent versions of Microsoft Windows on the Server as well as the user PCs.
Do we need to employ IT engineers to use AccuWare in our company?
There is no need to employ IT staff or professional computer technicians to run AccuWare, since it is easy to use and is based on industry standards for simplified and consistent operation of all the screens and modules. But users should be aware of how to operate a computer and enter data with the [...]
Is it possible to run AccuWare remotely from branches? And how to connect remote branches?
Yes, you could run AccuWare remotely by linking the branches with the head office over an IP-VPN connection, which is a virtual private network used to connect different branches of the company with the main office, such that all operations of the branch are directly recorded into the server in the main headquarters, which facilitates [...]
What is the size of data that the database can handle, and is there any impact on the speed of system performance due to increased data input with time?
AccuWare supports leading database technologies including ORACLE, Sybase and SQLServer, which gives AccuWare the ability to process huge volumes of data without being affected by the speed of data retrieval or lower the quality of performance.
We have been using another program, how can we benefit from our existing data after the transition to AccuWare?
We also offer data migration services to transfer data from other programs to AccuWare database in order to ensure a quicker switch over to AccuWare as well as maximize benefits from AccuWare by enabiling users to access information from historical data. Note: in some rare cases, we may not be able to transfer data, especially [...]
If we need to modify AccuWare software, can you provide such modifications for us specifically? And what are the costs of the development process?
AccuWare software is a product, which is based on industry standards and best practices. It cannot be redesigned for each client independently, hence we are very selective with new features that are added to our software. While we do provide custom modifications in some rare situations, we do welcome customer contributions to our product wish [...]
We want to design a new report? What should we do?
Before we start installing the programs to the customers, we ask that we receive all the reports that are important to them in order to study them and make sure that it will be available in the version of AccuWare required, and this is done to insure the availability of client's requests before starting the [...]
Can we print invoices and other documents directly from the computer using AccuWare? And how do we do this?
Yes. You can print all the documents provided by the AccuWare in any form you want. If you have existing pre-printed forms, then our technical support engineers will design internal documents in AccuWare to print on these forms, we can also provide a design proposal for you if you do not have these forms previously. [...]
Does AccuWare supports the use of ((Data Collection Terminals) to help in the stock taking procedures and storage? And how is this done?
Yes. AccuWare supports this feature, where our technical support engineers will prepare the communication between AccuWare and data collection devices. Note that this procedure is part of the preparation and processing services undertaken by the company for a fee that is agreed upon.
Can we link the HR module of AccuWare ERP with our attendance hardware?
Yes. AccuWare supports this feature, where our technical support engineers prepare the connection between AccuWare and the attendance devices you have. Note that this procedure is part of the preparation and processing services undertaken by the company for a fee as agreed upon.