Yes. AccuWare supports this feature, where our technical support engineers will prepare the communication between AccuWare and data collection devices. Note that this procedure is part of the preparation and processing services undertaken by the company for a fee that is agreed upon.
Yes. AccuWare supports this feature, where our technical support engineers prepare the connection between the barcode devices and AccuWare. Note that this procedure is part of the preparation and processing services undertaken by the company for a fee as agreed upon.
Yes. AccuWare supports this feature, where our technical support engineers prepare the connection between AccuWare and the attendance devices you have. Note that this procedure is part of the preparation and processing services undertaken by the company for a fee as agreed upon.
Our support engineers are trained to resolve technical problems with the software, sometimes the solution may require access to your computer remotely through specialized software. They can also carry out field visits if necessary, note that these services are available only to customers who have valid maintenance contracts.
Our technical support engineers can help in disaster recovery, but you must ensure that your system administrator takes a regular backup as recommended.
We provide technical support services using the telephone or remote access to your system using special programs or through field visits to your locations if necessary, note that there are charges for transportation and accommodation if the need arises for field visits to branches and remote sites. It may be noted that almost all technical [...]
We constantly work on enhancements and modifications to AccuWare and these are periodically released as new versions. We also actively work to provide available updates to all existing customers. It may be noted that this service is available free of charge to all clients who have a valid maintenance contract.
Yes, there are two types of updates for AccuWare that we provide:New Versions: these are complete new versions of the program which may contain additions and modifications as well as new solutions to all the technical support problems that we have been reported on the latest version.Patches: are small patches of the program that contain [...]
